Privacy Policy
Last Updated: November 15, 2023
At Mufayu Vizome, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.
1. Information We Collect
We may collect the following types of information:
- Personal identification information (name, email address, phone number)
- Business information (company name, industry, business needs)
- Communication records (emails, messages, call recordings with consent)
- Technical data (IP address, browser type, device information)
- Website usage data through cookies and similar technologies
- Information provided during consultations and service engagements
2. How We Use Your Information
We use your information for the following purposes:
- Providing and improving our legal and consulting services
- Communicating with you about our services and updates
- Personalizing your experience with our firm
- Processing transactions and managing accounts
- Complying with legal and regulatory obligations
- Protecting against fraudulent or unauthorized activities
- Conducting research and analysis to enhance our services
3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Performance of a contract with you
- Your explicit consent for specific processing activities
- Compliance with legal obligations applicable to our services
- Legitimate business interests that are not overridden by your rights
- Protection of vital interests in exceptional circumstances
4. Data Sharing and Disclosure
We may share your information with:
- Service providers who assist in delivering our services
- Professional advisors subject to confidentiality obligations
- Law enforcement or regulatory authorities when required by law
- Successor entities in the event of a merger or acquisition
- Third parties with your explicit consent or direction
We require all third parties to respect the security of your data and treat it in accordance with the law.
5. International Data Transfers
As a Canadian-based company, we primarily store and process data within Canada. However, in some circumstances, your data may be transferred to and processed in countries outside of Canada. We ensure appropriate safeguards are in place for such transfers.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods are determined based on the type of information and purpose of processing.
7. Your Rights
Under Canadian privacy laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Withdraw consent for processing where consent was provided
- Request deletion of your personal information in certain circumstances
- Object to processing based on legitimate interests
- Request restriction of processing in specific situations
- Lodge a complaint with the appropriate supervisory authority
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, and regular security assessments.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Mufayu Vizome Consulting
123 Bay Street, Suite 900
Toronto, ON M5J 2S8
Canada
Email: privacy@mufayuvizome.sbs
Phone: +1 4376168557